🚨 Emergency Card

Parent Guide: Keeping children safe online

What to do when something happens?

This card to hang up – so you know immediately what to do in an emergency.

The 6 most important steps
1

Don't scold

Your child needs support now, not blame.

2

Listen

Let your child tell their story without interrupting.

3

Secure evidence

Take screenshots, don't delete messages.

4

Stop contact

Block the person, stop communicating.

5

Report

Report to the platform and if necessary to the police.

6

Get help

Professional support – see contacts below.

📞 Important Numbers Switzerland (24h, free)
147
Pro Juventute

Counseling for children & youth

143
The Helping Hand

Counseling for adults

117
Police

For crimes, extortion, threats

144
Ambulance

In case of immediate danger to life

Situations & Measures

😢 Cyberbullying

  • Save screenshots
  • Block the bully
  • Report to platform
  • Talk to school

👤 Contact with strangers

  • Cut contact immediately
  • Save screenshots
  • Block the person
  • Sexual content: Police

🔒 Sextortion / Blackmail

  • Don't pay!
  • Don't send more material
  • Save screenshots
  • Inform police

💔 Child talks about self-harm

  • Take seriously immediately
  • Listen without judging
  • Call 147
  • Seek professional help
Martin B.G. - every@where.digital

© 2026 where.digital – Eltern-Leitfaden

QR-Code

Scan for contact